Privacy Policy
Last updated: [Effective Date]
This is a draft policy structure pending review by qualified legal counsel against UAE Personal Data Protection Law (PDPL) requirements before launch. Bracketed items must be confirmed or replaced before this page goes live.
What we collect
This site collects only what's needed to respond to you, kept to the minimum necessary:
- Newsletter signup: your email address, and optionally your name.
- Ask a Question: your email address, your question, and optionally your name. Please do not include specific medical records or identifying health details.
- Contact form: your name, email address, and message.
We do not collect data through a booking form — appointments are made directly with [Hospital Name].
How we use it
- To respond to your question or message.
- To send the newsletter you signed up for, if applicable.
- To maintain the security and integrity of the site.
We never use Ask-a-Question submissions for marketing, and no automated or AI-generated reply is ever sent to a health question — every submission is reviewed by a qualified member of the clinical team.
Who we share it with
We use a small number of service providers to run this site, each acting only on our instructions:
- GitHub — hosts the content management backend for this site.
- [Email delivery provider] — sends contact/notification emails.
- [Newsletter provider] — manages the email newsletter list.
- Cloudflare — hosts the site and provides spam protection (Turnstile) and privacy-friendly analytics.
We do not sell your personal data.
How long we keep it
[Retention period, e.g., "Contact and Ask-a-Question submissions are retained for X months and then deleted, unless a longer period is required by law."]
Your rights
Under the UAE PDPL, you may request access to, correction of, or deletion of your personal data. To make a request, contact us at [Privacy Contact Email].
Consent
Both data-collecting forms on this site require explicit, unchecked-by-default consent before submission. Submitting a form indicates you have read and agreed to this policy.
Contact
Questions about this policy can be sent to [Privacy Contact Email].